Tootle Privacy Policy

Last Updated: February 26, 2025

Introduction

This Privacy Policy explains how Proacticom, LLC (“Tootle,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services.

When This Policy Applies

This Privacy Policy applies when you:

  • Use the Tootle mobile app.
  • Visit our website (tootle.io).
  • Contact us for support, marketing, or events.

For privacy-related inquiries, contact us at contactus@tootle.io.

1. Information We Collect

Personal Data

  • Name, phone number, email, and username (collected when creating an account or contacting support).

Location Data

  • If you grant permission, we collect real-time location data to provide navigation features.

Device Information

  • IP address, browser type, operating system, and device identifiers.

Cookies & Analytics

  • We use cookies and analytics tools to enhance user experience and improve app functionality.

Third-Party Services

  • Mapping API: We integrate with Mapbox API for mapping and navigation services. Mapbox may collect data in accordance with its Privacy Policy.
  • Advertising Networks: We may use third-party advertising networks to serve targeted ads based on user interactions.
  • Google Analytics: We use Google Analytics to track aggregated usage trends. Data collection follows Google’s Privacy Policy.
  • AI-Powered Features: Our narration feature uses OpenAI’s ChatGPT language models to provide location-based recommendations and travel insights. AI-generated content is for entertainment purposes only and may not always be factually accurate, up-to-date, or complete. We do not process or store personal data within AI models, nor do we share user-identifiable data with OpenAI or other third-party AI providers.
  • Crash Reports & Performance Data: We collect app crash reports via Apple’s crash reporting tools to improve stability.

Push Notifications & In-App Communications

  • We send push notifications for updates, promotions, and engagement. Users can opt out in device settings.

2. Data Storage & Transfers

  • Tootle stores all user data on AWS Cloud servers in the United States.
  • We do not transfer or store data outside the United States.
  • Our data handling complies with applicable U.S. privacy regulations.

3. User-Generated Content

  • Tootle does not allow users to submit content within the app.
  • Users may share their experiences on social media. Such posts are subject to the respective platform’s privacy policies.

4. How We Use Your Information

We use collected information to:

  • Provide and improve navigation and user experience.
  • Enhance security and prevent fraud.
  • Communicate updates, promotions, and support responses.
  • Deliver targeted advertising based on user preferences.
  • Analyze usage trends with Google Analytics.
  • Improve app stability using crash reports.
  • Provide AI-generated narration and recommendations for entertainment purposes only.

5. Sharing Your Information

Service Providers

We may share data with third-party providers supporting app functionality, such as:

  • Mapping API (Mapbox API) for navigation services.
  • Advertising Networks (for personalized ads).
  • Google Analytics (for service improvements).

Legal Compliance

We may disclose data when required by law, including responding to lawful requests or protecting user safety.

Business Transfers

In case of a merger or acquisition, your data may be transferred as part of the transaction.

Affiliates

Tootle is owned by Proacticom, LLC. User data is only accessed for operational support and not shared with affiliates for independent use.

No Selling of Data

We do not sell your personal data.

6. Security & Data Retention

  • We use industry-standard security measures to protect user data.
  • However, no system is 100% secure, and we cannot guarantee absolute security.
  • We retain data only as long as required for operational or legal reasons.

7. Account Deletion

  • Users can delete their accounts directly through the Tootle app.
  • Some data may be retained for legal or operational reasons, such as fraud prevention or regulatory compliance.
  • Account deletion requests are processed within a reasonable timeframe.

8. Your Rights & Choices

  • Access & Updates: Review, update, or delete your personal information within the app.
  • Marketing Opt-Out: Opt out of marketing emails at any time.
  • Location Permissions: Disable location tracking in your device settings.
  • Ad Personalization Opt-Out: Opt out of targeted advertising in device settings.
  • Google Analytics Opt-Out: Disable Google Analytics tracking via Google’s opt-out tools.
  • Push Notification Opt-Out: Disable push notifications in your device settings.

9. Children’s Privacy

  • Tootle is not designed for children under 13.
  • We do not knowingly collect or store personal data from children under 13.
  • If we become aware that a child under 13 has provided personal data, we will delete it.
  • Parents or guardians who believe their child has used Tootle can contact us at contactus@tootle.io to request data removal.

10. Intellectual Property Rights

  • All content, trademarks, logos, and software associated with Tootle are the exclusive property of Proacticom, LLC or its licensors.
  • Users do not obtain any ownership rights in any Tootle-provided content, including AI-generated content.
  • Unauthorized copying, distribution, modification, or commercial use of Tootle’s intellectual property is strictly prohibited.

11. Updates to This Privacy Policy

  • We may update this Privacy Policy periodically.
  • The updated version will be indicated by a revised “Last Updated” date.
  • Continued use of Tootle after updates constitutes acceptance of the revised policy.

12. Contact Information

For privacy-related inquiries:
📧 Email: contactus@tootle.io
🌍 Website: tootle.io